(COMPLETE) Scheduled Maintenance - December 14, 2017



UPDATE #2: Maintenance has ended.

There is an issue with our billing system that is being resolved. Riders may see their NX Credit/NX Prepaid balance as 0. The balance will update to the appropriate balance once the issue has been resolved. Along with this, Riders will be unable to purchase NX related items from the cash shop until the billing issue has been resolved. UPDATE: We have run into an issue with our billing system and will have to delay the maintenance until further notice. We apologize for the delay and will provide an update as soon as we can.

We will be performing a scheduled maintenance on Thursday, December 14, 2017. We anticipate the maintenance to last approximately 5 hours. Please note that the estimated length of time for each maintenance is subject to change without notification.

Thanks for your patience!

Time:

December 14, 2017


 * Pacific Standard Time: 5:00 AM – 10:00 AM
 * Eastern Standard Time: 8:00 AM – 1:00 AM
 * Central European Time: 2:00 PM – 7:00 PM
 * Australian Eastern Daylight Time: 10:00 PM – 3:00 AM [December 15]

Website login and the billing system will be unavailable during the following times. During these time you will not be able to purchase NX or view previous purchases:

What will be unavailable:
 * Pacific Standard Time: 5:00 AM – 9:30 AM
 * Eastern Standard Time: 8:00 AM – 12:30 PM
 * Central European Time: 2:00 PM – 6:30 PM
 * Australian Eastern Daylight Time: 10:00 PM – 2:30 AM [December 15]

All Riders of Icarus game servers. Details:

General server upkeep

Event and Reward Distributions


 * Ellun Promotion Compensation
 * All distributions will be account based. Please login to the character you would like to receive the compensation on!


 * Adventure Carter Voucher
 * All characters who participated in the event will be provided a single voucher to submit to the NPC to complete their collection event.


 * Hero Case Distribution
 * Eligibility Requirements:
 * Logged in between: 11/1/17 00:00 - 12/6/17 00:00 UTC
 * Character Level 30 and Under
 * Accounts in good standing