(Complete) Unscheduled Maintenance - February 20, 2017



Update: Maintenance has been extended to 4:15 AM

We will be performing an unscheduled maintenance on Monday, February 20, 2017. We anticipate the maintenance to last approximately 4 hours. Please note that the estimated length of time for each maintenance is subject to change without notification.

Thanks for your patience.

Time:

February 20, 2017


 * Pacific Standard Time: 11:15 PM – 4:15 AM [February 21]
 * Eastern Standard Time: 2:15 AM [February 21] – 7:15 AM [February 21]
 * Central European Standard Time: 8:15 AM [February 21] - 1:15 PM [February 21]
 * Australian Eastern Daylight Time: 6:15 PM [February 21] – 11:15 PM [February 21]

What will be unavailable:

All Riders of Icarus game servers.

Changes and Updates:


 * Fixing the item disappearance issue reported by the players after the unscheduled maintenance earlier today

Unscheduled Maintenance Complete


 * The inventory bug and issues with opening Commander’s Lucky Boxes have been fixed. If you are missing items, please submit a ticket here: https://support-icarus.nexon.net/

Commander’s Lucky Box

If your account was affected by the February 20th morning maintenance that removed the Commander’s Lucky Box in the case where an account had 22 or more boxes due to the bug, we did not distribute the 21 boxes owed to you. As mentioned in an earlier post, those boxes will be delivered to the affected accounts during maintenance on February 23rd. You can see more details on that here: http://forums.icarus.nexon.net/discussion/comment/61488/#Comment_61488. Note that only the affected accounts that had their 22 or more boxes removed will receive the delivery of 21 Commander’s Lucky Boxes.

Unscheduled Maintenance Compensation

To compensate Riders for the inconvenience today and lengthy unscheduled maintenance, all Riders will receive the following in their Ellora’s Storage:


 * Elluns (100 Pack) (Untradeable)

This pack is redeemable until 2/28 at 00:00 UTC.


 * All Riders who were logged in between 21:40 UTC on February 20th to 7:15 UTC on February 21st will receive the following in their Ellora’s Storage:


 * Small Familiar EXP Potion (5 Pack)
 * 100% Health Recovery Potion (3 Pack)
 * Familiar EXP Booster (5 Pack)
 * This pack is redeemable until 2/28 at 00:00 UTC.

To collect your rewards, log into the game with the character you want to have receive the outlined items and click on the Ellora’s Storage icon in the bottom right corner of the screen. After you open Ellora’s Storage, go to the Event Box Tab. Select the item and click the CLAIM button and it will send the selected items to your inventory.